By way of example, suppose you need to study how COVID-19 has afflicted the hospitality sector. In that case, you can choose both a agent case, such as a big resort chain, or an outlier case, like a smaller Bed and Breakfast that has managed to survive the pandemic. https://harvardcasesolution62065.anchor-blog.com/19578580/detailed-notes-on-hbs-case-study-solution